Effective Date: January 1, 2020 | Last Updated: August 17, 2026
These Terms and Conditions ("Terms") govern the use of the Newtron MFG website, customer portal, quoting services, engineering services, manufacturing services, and related products and services ("Services"). By accessing the Newtron MFG website, creating an account, submitting a Request for Quote ("RFQ"), uploading files, placing an order, making a payment, or otherwise using our Services, you agree to these Terms.
Newtron MFG ("Newtron," "we," "our," or "us") provides manufacturing and related services that may include:
The exact scope of work for a project is determined by the applicable quotation, purchase order, order confirmation, statement of work, or other written agreement accepted by Newtron.
Users agree to provide accurate and current information when using the website, creating an account, requesting a quotation, or placing an order.
Customers are responsible for maintaining the confidentiality of their account credentials and for activities performed through their accounts.
The Newtron website and customer portal may not be used for fraudulent, unlawful, abusive, or unauthorized activities or in any manner that could interfere with the operation or security of Newtron systems.
When you use our website or Services, Newtron may collect personal and business information necessary to provide our Services. This information may include:
Newtron may use this information to:
Newtron will use reasonable administrative and technical measures to protect personal information under its control.
Customers may provide Newtron with CAD files, drawings, specifications, models, photographs, bills of materials, technical documents, and other project information. The customer retains ownership of its original intellectual property.
By submitting such information to Newtron, the customer authorizes Newtron to use and, when necessary, provide the information to approved employees, contractors, suppliers, manufacturing partners, inspection providers, and other parties involved in quoting, engineering, manufacturing, quality control, packaging, or delivery of the customer's project.
Newtron will not intentionally use customer technical information to manufacture products for unrelated third parties except where independently developed, publicly available, or otherwise legally authorized.
Confidentiality requirements contained in a separately executed NDA or written agreement will take precedence where applicable.
The customer represents that it has the legal right to submit all drawings, CAD files, trademarks, designs, specifications, and other intellectual property provided to Newtron.
Unless specifically contracted to perform engineering verification or design services, Newtron manufactures parts according to customer-provided specifications and is not responsible for defects inherent in the customer's design.
The customer is responsible for verifying that its design is appropriate for its intended application.
RFQs are provided for evaluation and quotation purposes and do not obligate Newtron to accept an order.
Newtron may decline an RFQ or order at its discretion, including projects involving materials, applications, tolerances, regulatory requirements, export restrictions, safety concerns, capacity limitations, or manufacturing requirements outside Newtron's capabilities.
Unless otherwise stated, quotations are valid for the period specified on the quotation. Pricing may be based upon:
Changes to drawings, specifications, quantities, materials, tolerances, finishes, inspection requirements, or delivery requirements may require a revised quotation.
An order becomes binding when accepted by Newtron.
Newtron may require a purchase order, signed quotation, electronic order authorization, deposit, or full payment before beginning work.
Customer purchase-order terms that conflict with these Terms will not automatically supersede these Terms unless Newtron expressly agrees to those terms in writing.
Payment terms will be stated on the applicable quotation, invoice, order confirmation, or customer agreement. Depending upon the customer, order value, and nature of the project, Newtron may require:
Custom manufacturing, prototype, engineering, tooling, and special-order work may require a non-refundable deposit before work begins.
Newtron is not obligated to purchase materials, reserve production capacity, begin engineering work, or begin manufacturing until the required deposit or payment has been received and cleared.
Newtron may accept payment through approved methods including credit card, debit card, ACH, bank transfer, electronic payment services, check, or other methods authorized by Newtron.
Electronic payments may be processed by third-party payment processors. Newtron may provide necessary transaction information to those processors to complete and document the transaction.
Newtron does not intentionally store complete payment-card information when payment information is handled directly by an authorized third-party payment processor.
Customers authorize Newtron and its payment providers to process payments associated with authorized purchases.
Invoices must be paid according to the payment terms shown on the invoice.
If an account becomes past due, Newtron may suspend engineering, manufacturing, shipment, delivery, or additional services until the account is brought current.
To the extent permitted by applicable law and the applicable customer agreement, Newtron may charge reasonable late fees, collection costs, returned-payment fees, or other costs associated with recovering overdue balances.
The customer remains responsible for undisputed amounts due for products or services already provided.
Prices do not include applicable sales taxes, use taxes, import duties, customs charges, tariffs, brokerage fees, or similar governmental charges unless specifically stated.
The customer is responsible for applicable taxes, duties, and fees associated with an order except taxes imposed directly on Newtron's net income.
Because Newtron provides custom manufacturing and engineering services, orders may involve immediate commitments for engineering time, materials, tooling, machine time, subcontracted processes, or production capacity. Once work has started or materials have been ordered, an order may not be canceled without Newtron's written approval.
If cancellation is approved, the customer is responsible for costs already incurred, including:
Deposits for custom work may be non-refundable to the extent they have been applied to costs or commitments associated with the project.
Parts will be manufactured according to the drawings, specifications, tolerances, materials, and requirements accepted by Newtron. Where dimensions or requirements are unclear, Newtron may request clarification before manufacturing.
Industry-standard manufacturing tolerances and practices may apply when a customer drawing does not specify a particular tolerance, finish, inspection requirement, or manufacturing standard.
Newtron may perform receiving, in-process, and final inspection as appropriate for the project.
Special inspection requirements, certifications, First Article Inspection Reports, material certifications, dimensional reports, or other quality documentation must be requested before quotation or order acceptance and may result in additional charges.
Manufacturing and delivery dates are estimates unless Newtron expressly agrees otherwise in writing.
Lead times may be affected by material availability, supplier delays, customer design changes, engineering questions, subcontracted processes, transportation delays, customs, natural disasters, governmental actions, or other circumstances outside Newtron's reasonable control.
Newtron will make commercially reasonable efforts to meet agreed schedules but does not guarantee delivery dates unless expressly agreed in writing.
Shipping terms will be specified in the quotation, order confirmation, or invoice where applicable.
Unless otherwise agreed, shipping and freight charges are the customer's responsibility.
Claims for shipping damage should be reported promptly so that Newtron can assist with applicable carrier claims.
Customers should inspect products promptly after receipt.
Any claim that parts do not conform to the accepted drawings, specifications, quantities, or requirements should be reported to Newtron within a reasonable period after delivery. Customers should provide sufficient information to allow Newtron to investigate the issue, including photographs, measurements, inspection reports, lot information, and affected quantities where applicable.
Newtron may, at its discretion and after verification of responsibility, repair, rework, replace, or issue an appropriate credit for confirmed nonconforming products.
Parts may not be returned without authorization from Newtron.
Newtron warrants that manufactured products will materially conform to the specifications accepted for the applicable order at the time of shipment.
Except as expressly provided in writing, Newtron does not warrant the suitability of a customer-designed product for a particular application.
Newtron is not responsible for failures caused by improper installation, misuse, modification, normal wear, improper storage, customer design defects, operation outside specified conditions, or use inconsistent with the intended application.
Engineering, CAD, design-for-manufacturing, and technical recommendations provided by Newtron are intended to assist customers with manufacturing.
Unless Newtron has specifically contracted to assume design responsibility, final design approval remains the customer's responsibility.
The customer is responsible for determining whether the finished product satisfies applicable safety, regulatory, certification, and performance requirements.
Newtron retains ownership of its pre-existing intellectual property, manufacturing processes, internal software, methods, know-how, fixtures, manufacturing techniques, quotation systems, and other proprietary information.
Customer-specific intellectual property remains the property of the customer unless otherwise agreed in writing.
Nothing in these Terms transfers ownership of either party's pre-existing intellectual property to the other party.
Customers may not knowingly use Newtron's Services to manufacture products that violate applicable law or regulations.
Newtron reserves the right to reject projects that it determines may violate applicable laws, export-control requirements, intellectual-property rights, safety requirements, or company policies.
Customers are responsible for accurately informing Newtron of regulatory, certification, controlled-technology, or export-control requirements applicable to their project.
To the maximum extent permitted by applicable law, Newtron will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, loss of use, production downtime, or loss of business opportunities arising from an order or use of the Services.
Except where prohibited by law or otherwise agreed in writing, Newtron's aggregate liability relating to a particular order will not exceed the amount paid to Newtron for the specific products or services giving rise to the claim.
The customer agrees to indemnify and hold Newtron harmless from third-party claims resulting from customer-provided designs, specifications, intellectual property, unlawful use of products, or the customer's violation of these Terms, except to the extent a claim results directly from Newtron's own unlawful conduct or other liability that cannot legally be excluded.
Newtron may modify, suspend, update, or discontinue portions of its website or online Services when reasonably necessary for maintenance, security, business, or technical reasons.
Newtron does not guarantee uninterrupted or error-free website availability.
By creating an account, requesting a quotation, placing an order, or otherwise conducting business electronically with Newtron, the customer agrees that business records, quotations, invoices, approvals, notices, and other communications may be provided electronically.
Where permitted by law, electronic acceptance may constitute the customer's authorization and agreement.
Newtron may retain customer and transaction records for legitimate business purposes, including accounting, tax, quality assurance, warranty, legal, regulatory, fraud-prevention, and customer-service requirements.
Information that is no longer reasonably required may be deleted, anonymized, or archived according to Newtron's record-retention practices and applicable legal requirements.
Customers may contact Newtron regarding questions or requests concerning their personal information. Certain information may need to be retained when required for legal, tax, accounting, security, contractual, or regulatory purposes.
The Newtron website or Services may integrate with third-party payment processors, shipping companies, software systems, cloud providers, manufacturing partners, or other service providers.
Use of third-party services may also be governed by the terms and privacy policies of those providers.
Newtron will not be liable for delays or inability to perform caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, flood, war, civil disturbance, labor disruption, transportation interruption, governmental action, utility failure, cyberattack, supplier failure, material shortage, or other similar events.
These Terms will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable federal or other mandatory law controls.
Any dispute arising from these Terms or Services will be handled in an appropriate court of competent jurisdiction in Florida unless the parties agree in writing to another dispute-resolution procedure.
Newtron may update these Terms periodically to reflect changes in its Services, business practices, legal requirements, or operational procedures.
The current version will be identified by its effective or last-updated date. Continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.
These Terms, together with the applicable quotation, order confirmation, invoice, purchase order accepted by Newtron, statement of work, NDA, or other written agreement, constitute the applicable agreement between Newtron and the customer concerning the Services.
If a separately signed agreement expressly conflicts with these Terms, the separately signed agreement will control with respect to that conflict.
Questions concerning these Terms, privacy practices, payments, orders, or customer information may be directed to Newtron MFG through the contact information provided on the Newtron MFG website.
By using the Newtron MFG website, submitting an RFQ, creating an account, uploading project files, placing an order, or making a payment, you acknowledge that you have read and agree to these Terms and Conditions.
Reach out to our team for clarification on these Terms and Conditions.
